Creating an Account

Our website is for certified lash technicians only. If you wish to purchase from Eyelash Excellence and you are a certified lash tech then you just need to place items in your basket and create a new username name and password during the checkout process. You can then use these log in details for future purchases.

 

Currency Conversion

You can choose to view the website in the following currencies; Great British Pounds (GBP), US Dollars (USD), Canadian Dollars (CAD) or Euros (EUR). Just choose which one you would prefer by using the drop down box at the top right of the page before you add items into your basket.

If you wish to look up the latest exchange rates then you can use sites such as www.xe.com. PayPal currency converter can be found HERE (requires PayPal account).

 

VAT

If you are located in Europe then VAT will be added to the total price. This is charged at 20%.

If you have a European VAT number then please add this to the ‘notes/comments’ section of your order and we will refund the VAT payment for you.

 

Shipping

We ship worldwide. Once your order has been processed by our team, you will receive an email from one of our courier companies which will provide you with a tracking number and an estimated delivery date.

UK orders are usually shipped via DPD and International orders are usually shipped via UPS.

If an order is placed before 1pm (UK time – GMT) then it will be shipped same working day, otherwise it will be shipped next working day. (Please note Saturdays, Sundays or public bank holidays do not class as working days)

If you do not see your shipping country listed when making a purchase, then please contact info@eyelashexcellence.com

 

Brand Ambassadors

If you are interested in becoming a brand ambassador then please click here for more details