Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. 

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. 

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. 

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. 

See our returns policy for more details on returns and refunds.

How does Subscribe & Save work?

Subscribe & Save allows for repeat deliveries on our Eyelash Extension Glues at intervals of every 4 weeks, 6 weeks, or 8 weeks at a discount of 20%.

Please note: Subscribe & Save cannot be used in conjunction with any of our other offers, discounts or coupon codes.

Cancellation Policy

Your subscription cannot be cancelled until the end of the minimum initial subscription period. Once your renewal order has been processed it can no longer be cancelled, if you do not wish to receive an upcoming subscription order, please cancel before your renewal date.